Technology has changed the way we conduct business. IT has empowered businesses of all sizes, from simple tools such as the calculator to more complex systems which enable global communication. It may be difficult to imagine a time without these technological advances however, they carry many responsibilities. Hacking and other malicious actions can disrupt business operations. It is essential that businesses are aware of these tools and employ them in a responsible manner.

Today, business owners use various tools of technology to streamline internal processes and support employees and customers. Numerous softwares automatize tasks like data collection and record keeping. These tools can also be used to calculate vacation time and employee attendance, as well as calculate monthly salary. Cloud technology enables companies to store and access data on third party servers via the internet, rather than purchasing and maintaining expensive physical infrastructure.

Digital technologies are also transforming international business (IB). Digital platforms allow companies to deliver IB services – such as production, purchasing logistics, marketing and communications across national borders. This lets companies disintermediate processes by shifting costs and operations away from their own operations and onto their clients, complementors and other parties in both the home and abroad.

The IB community has long recognized the significance of these innovations and has developed a variety of strategies to help facilitate their acceptance. However, IB is still grappling with the issues that come with these new capabilities.

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